24 September 2008 – Hilversum, The Netherlands – NEC, a global leader in enterprise business communications, today announced the introduction of a host of new Unified Communications (UC) and infrastructure offerings for both SMB (Small & Medium Businesses) and Enterprises in the EMEA (Europe, Middle East & Africa) region. Embracing the entire communication stack, from servers through desktop productivity applications to roles-based business integration, the new solutions build on NEC’s UNIVERGE®S360 approach, which puts people, rather than technology, at the centre of business communications. This includes the UNIVERGE SV8100 communication server and a family of IP and digital terminals, in combination with innovative UC applications such as UC for Business.
UNIVERGE 360 makes Role-Based Communications a reality
By tailoring communications to employees’ roles, rather than having technology dictate how users communicate, UNIVERGE 360 enables companies to improve work efficiency and information availability. UNIVERGE 360 starts with a Unified Infrastructure, then adds in specific elements of Unified Communications, and integrates these with a company’s existing business processes.
“True Unified Communications is much more than converging the phone, email and instant messaging; it’s about bringing people, processes and communications together”, says Benne van der Lugt, Director Portfolio Management at NEC Philips Unified Solutions. “With UNIVERGE360, we provide our customers with a solid infrastructure and advanced applications to unify their business communications based on the role that each employee plays.”
New UNIVERGE SV8000 Series communications servers to shake up markets
The UNIVERGE SV8000 Series includes the feature-rich UNIVERGE SV8100 communication server that is completely scalable to meet a growing business’s needs, whilst remaining simple and cost effective to set-up and manage. Supported features and applications include calling number and name display, conferencing, soft keys, voicemail, unified messaging, speed dialling and automatic call distribution (ACD), as well as support for hospitality management features, wireless handsets and softphones. The next-generation servers offer unique networking features, enabling them to function alone or in a network and extending an organisation’s reach to its remote offices whilst providing increased efficiency, enhanced security and feature transparency – regardless of the primary unit’s physical location.
Revolutionary terminals offer unique customisation and modularity
NEC’s new line of customisable IP and digital terminals, UNIVERGE DT700/DT300, supports both the enterprise and small- to medium-sized communication systems. Unique in their modular design and configuration options, the terminals’ extensive feature sets move the standard desktop phone to the next level. The new revolutionary line allows for up to 8,000 combinations to fit almost any business’s needs or personalisation requirements and provides: