Products

UCB

All-in one Unified Communication Solution

UC for Business is an all-in one unified communication solution for NEC's SV8100 system. Encompassing all methods of contact in a single point, it provides 360-degree communication for all employees.

Good reasons to choose UCB:

  • A single point solution with a single server - creates a simplified administration environment.
  • Familiar Microsoft® Outlook based user interface.
  • Presence Reporting allows managers to monitor activity of their team, helping to enhance employee performance.
  • Simplified call handling - users manage all their communications from their desktop.
  • Easy operation means little or no staff training required.
  • Easily customised for individual company requirements.
  • A wide range of 3rd party interfaces allows UCB to boost customer service and productivity.
  • Treat the mobile and the desk phone as a single device, using one number.
  • Instant ‘drag and drop’ conference calls

Presence – View real-time status of the whole company.

Solutions for Executives – Prioritise, screen and manage your calls.

Solutions for Knowledge Workers – Increase reachability and productivity

Solutions for Contact Centre – Transform your customer service.

Solutions for Console Operators – Superior call handling.